Privacy Policy
Last updated: 2026
AT Collection (“we”, “our”, “us”) operates atcollectionbd.com. This policy explains what information we collect from you, why we collect it, and how we handle it.
Information we collect
When you place an order, we collect your name, delivery address, mobile number, and email address. If you pay by bKash or Nagad, we also record the mobile number you paid from and the transaction ID so we can confirm your payment.
When you browse our site, our server automatically records your IP address, browser type, and the pages you visit. This is standard for all websites and helps us fix problems and understand what our customers are looking for.
If you subscribe to our newsletter, we store your email address until you unsubscribe.
We do not collect or store your bKash PIN, Nagad PIN, card numbers, or any banking password. We never ask for these — if anyone claiming to be from AT Collection asks you for a PIN or OTP, it is a fraud attempt. Please report it to us immediately.
How we use your information
We use your information to process and deliver your order, to call or message you about order confirmation and delivery, to verify payments made through mobile banking, to handle returns and exchanges, and to send you offers if you have subscribed to our newsletter.
Who we share your information with
We share your name, address, and mobile number with our delivery partners — such as Steadfast, Pathao Courier, or RedX — because they need this to deliver your parcel. They are not permitted to use your details for anything else.
We do not sell, rent, or trade your personal information to any third party.
Cookies
Our site uses cookies to remember what you have added to your cart and to keep you logged in. If you disable cookies in your browser, the shopping cart will not work correctly.
How long we keep your data
We keep order records for 3 years for accounting and warranty purposes. Newsletter subscriptions are kept until you unsubscribe. If you have an account, your details are kept until you ask us to delete it.
Your rights
You may ask us at any time for a copy of the information we hold about you, ask us to correct anything that is wrong, or ask us to delete your account and personal details. We may need to keep basic order records where the law requires it.
To make any of these requests, contact us using the details below.
Contact us
AT Collection at Mirpur Union Office, Habiganj, Sylhet; Phone: +8801703400626; Email: info@atcollectionbd.com
Where your data is sent
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